Moldy Video Tape Remediation, Recovery & Conversion
When mold threatens your family memories, our specialized recovery process safely rescues footage you thought was gone.
No Fix, No Fee: Free assessment; there is absolutely no charge unless your tape is recoverable.
Flat Pricing: $85 per tape (10% to 20% batch discounts available!) Includes free, fully-tracked return shipping.
Save 40% on Digital Transfers: Premium archival conversions are heavily discounted when your tape is remediated by us.
Do not play or attempt DIY cleaning - mold spores can damage other tapes and your equipment. See our Mold Remediation Details or get your Reference Number before shipping.
How Our Restoration Process Works
1. Get a Reference Number: Fill out our simple online form to receive your secure shipping instructions. No upfront payment is required! (Note: Batches of 5+ automatically qualify for our volume discounts).
2. Ship Your Tapes: We know shipping your irreplaceable memories can be stressful. Our process includes step-by-step tracking, and you will be notified the exact moment your package is securely checked in at our restoration facility.
3. Free Assessment & Decontamination: After our technicians safely assess your media, we will confirm a full quote for your approval before beginning the controlled decontamination and footage recovery process.
4. Memories Returned Safely: We ship your original tapes and your new digital copies back to you with full tracking. For your complete peace of mind, all recovered footage is securely backed up on our encrypted facility drives for four weeks after your order ships.
- Did another business reject your tapes?
- Big factory transfer businesses will not touch mold or water damage because they lack the specialized equipment, controlled environments, and dedicated experience required to safely handle contamination. Our technicians routinely and successfully recover the exact tapes that others reject. You don't have to give up on your memories.
Our shipping address is:
Pacific Video Repair
19689 7th Ave NE
Ste 183 #362
Poulsbo, WA 98370
- It's not your fault!
- All magnetic media, from audio cassettes to VHS and miniDV tapes, have a very thin layer of lubrication on the surface of the tape; this layer protects both the magnetic layer that stores footage and the heads of playback equipment. The issue is that this layer can act as a Petri dish for mold colonies, even under the best circumstances and most ideal storage conditions, mold can take hold and grow on the reels of a videotape.
- Videotape manufacturers understood the long‑term storage issues and worked to develop lubrication that would do its job without allowing mold growth, but given enough time even the most sophisticated chemical compositions cannot prevent nature from taking its course.
- Mold-damaged videotapes are both a potential health risk and susceptible to further damage:
- The white powder on your tapes consists of active mold spores. Opening a cassette shell in your living room or using a household fan releases these spores into your home’s air. We utilize professional containment and decontamination protocols to keep us safe while we work to salvage footage.
- Videotape is fragile magnetic data. Using cotton swabs, alcohol, or other recommended DIY methods can permanently strip the magnetic oxide layer right off the plastic base or create an irreversible chemical reaction that prevents playback entirely.
- If you put a moldy tape into your VCR or camcorder, the mold instantly transfers to the playback heads. Every clean tape you play after that can become exposed and put at risk.
- See our Mold Remediation Details or Contact Us with any questions you might have!